The
initial response to a loss requires rapid identification of the key elements and
dynamics behind the incident.
The next stage
involves the implementation of
systems, often pre-defined, for the comprehensive compilation of
evidence and supporting documentation. This is followed by claim
evaluation and analysis; utilising our knowledge of the level of
detail and credibility of data necessary to validate the claim.
On conclusion of
this process ICC prepares a complete claim submission which sets
out, with full substantiation, the basis of the claim under the policy
and the claim quantum.
In achieving a
satisfactory settlement ICC utilises considerable
negotiating
expertise,
an extensive understanding of policy
coverage, and an awareness of legal issues and insurance market
practices pertaining to the claim.
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